FAQ

How does Box Rental Express process work?

It’s simple! You view the packages online, call and place your order. We deliver our clean, heavy-duty plastic totes directly to your current home. You pack and move, and once you are unpacked at your new place, we come pick them up. No cardboard mess, no tape required.

What areas do you deliver to?

We proudly serve residential and commercial moves throughout Northwest Indiana, including Porter, La Porte, Starke, and St. Joseph counties. Our regular delivery zone covers cities like Valparaiso, Chesterton, Michigan City, and La Porte. If you are moving outside these areas, feel free to give us a call and see if we can accommodate your schedule.

How long is the standard rental period?

Our standard rental package is for two weeks, which gives you plenty of time to pack, move, and unpack at your own pace. If your move is taking a little longer, just let us know—we offer flexible weekly extensions!

Why choose plastic totes over cardboard boxes?

Our heavy-duty plastic totes are waterproof, crush-proof, and secure. Plus, they feature attached interlocking lids (no packing tape needed!), stack perfectly to save precious moving truck space, and are thoroughly sanitized between every single use. It’s a safer move for your items and a zero-waste win for the environment!

Do I need tape or assembly?

Nope! Our reusable plastic totes come ready to use with attached interlocking lids, so there is no tape, folding, or box assembly required. Just pack your items, snap the lid shut, and stack away.

Are the totes cleaned between rentals?

Absolutely. Every tote is thoroughly sanitized and inspected after each rental to ensure you receive clean, ready-to-use moving containers for your move.

Do you deliver and pick up the totes?

Yes! We deliver the totes directly to your home or business, and once you are finished unpacking, we return to pick them up. Moving should be stressful enough—we make this part easy.

What if I need the totes longer than two weeks?

No problem! We offer flexible rental extensions on a weekly basis. Just contact us before your rental period ends, and we’ll help you extend your reservation.

How many totes do I need for my move?

That depends on the size of your home or office. Smaller apartments may only need 15–25 totes, while larger homes often require 50 or more. Our package options are designed to fit moves of all sizes, and we are happy to help you choose the right package.

Can I use the totes for office or commercial moves?

Yes! Our stackable moving totes are perfect for office relocations, schools, churches, retail spaces, and commercial moves. They help keep items organized and make moving faster and more efficient.

Are your moving totes environmentally friendly?

Yes. Reusable plastic moving totes significantly reduce cardboard waste and eliminate the need for disposable packing tape. It’s a smarter, cleaner, and more eco-friendly way to move.

Do the totes stack securely?

They do! Our heavy-duty totes are designed to stack neatly and securely, helping maximize space in your moving truck while protecting your belongings during transport.

Can the totes be used in bad weather?

Yes. Unlike cardboard boxes, our plastic totes are water-resistant and much better suited for rainy or snowy moving days.

Do you require a deposit?

Payment is due in full when you book with us.  We take all major credit cards with secure online payment.  

Can I move fragile items in the totes?

Definitely. Many customers use our totes for dishes, electronics, decorations, and other fragile belongings. We still recommend wrapping delicate items for extra protection during transport.

How far in advance should I reserve my totes?

We recommend reserving your totes as early as possible, especially during busy moving seasons. This helps guarantee availability for your preferred delivery date.  If you need them right away give us a call and we will do our best to accommodate.  

Do you offer moving supplies too?

Yes! We offer dollies, labels, and durable laundry bags. Ask about add-ons when placing your order.

What makes Box Rental Express different from buying cardboard boxes?

With Box Rental Express, there’s no box hunting, no tape, no box disposal, and no wasted time assembling cardboard boxes. Our reusable totes are cleaner, stronger, faster, and delivered right to your door.